Shipping & Returns

Dr. Chornes Botanical Formulae produces synergistic blends of high potency, high-quality herbal formulas in the form of powders, capsules, and liquid extracts. A subsidiary of The Valere Alternative Health Centre INC. 

 

  • ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 48 HOURS OF A BUSINESS DAY. IF ITEMS ARE ON BACKORDER, ORDER WILL NOT SHIP.
  • YOU WILL ALSO RECEIVE A DELIVERY CONFIRMATION # WITHIN 48 HOURS OF A BUSINESS DAY
  • INTERNATIONAL SHIPPING PRICES VARY DUE TO LOCATION 

International orders

Drchornes.shop, offers international shipping worldwide. Please be advised shipping to a destination that requires a customs declaration will result in your packing slip identifying the package contents to be included on the customs label.

Note: Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

If you have questions regarding an international order you have already placed or if you have specific questions regarding international orders, please contact Drchornes.shop directly by email info@valere.life or 256-715-7947

Risk of Loss

All items purchased from Drchornes.shop are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Drchornes.shop reserves the right to send packages with signature confirmation in cases where we believe a signature receipt is appropriate for the safe delivery of your order.

 

Missing Items or Lost Packages

Missing items or lost packages MUST be reported to Drchornes.shop

 within 15 days of expected delivery date. If we are not notified within 15 days from shipping that a package has not been received, we will not be able to process a claim. If we are unable to file a claim, we cannot send a replacement order or credit you for the missing package.

  

Delivery Confirmation

All order is provided with a tracking number at time of purchase. Check on the delivery status of your package, please go to Track and Confirm at http://www.usps.com.

 

Returns

Your complete satisfaction is our ultimate goal. You must return any item shipped by Drchornes.shop for a full credit or refund of the product price, keeping the following in mind:

  • Drchornes.shop does not make refunds for any opened containers or bottles.
  • Item must be in new condition with original packaging and accessories.
  • You must return the item to us within 15 days of receipt of purchase.
  • If you open a container(s) or bottle(s) that exist in a cleanse, regimen or kit, there will be NO refund for that cleanse, regimen or kit. NO EXCEPTIONS

We'll also provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item, etc.). In other cases, a return postage fee will apply.

We do not provide return labels for products being returned. Customers are responsible for all return shipping charges if returns are nor due to our error.

If your return is not the result of our error, the customer will be responsible for all fees associated with the return of products. Once your return has been received, a credit or refund will be issued within 15 days and an e-mail confirmation will be sent.

Note: If you decide to return a product(s) we will charge you for the full cost of shipping.

   

Contact customer service
Email: info@valere.life
Phone: 1-256-715-7947

 

 

 

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